New Options for Urgent Care Visits

What is the new option?

Our top priority remains the health and safety of our patients, staff and community. We offer urgent care video visits as an option to meet with your provider, safely from home.

Call 540-769-0985 to schedule a virtual appointment.

What symptoms are treated through a video visit?

Some of the most common symptoms can be treated through a virtual visit with our providers at your convenience. If you have any of these symptoms, contact VelocityCare to schedule a video visit.

Cold and Flu

  • Chills
  • Cough
  • Fatigue
  • Fever
  • Runny or stuffy nose
  • Sinus infection
  • Sore/scratchy throat

Skin

  • Bug bites
  • Sunburn
  • Ringworm
  • Acne
  • Athlete's foot
  • Minor burns
  • Minor scrapes and cuts
  • Dry skin and eczema
  • Psoriasis
  • Poison ivy/oak
  • Rashes and hives

Mouth

  • Cold sores
  • Canker sores

Eye

  • Eye infection
  • Eye irritation
  • Pinkeye/conjunctivitis
  • Stye

Gastrointestinal

  • Constipation
  • Diarrhea
  • Mild nausea/upset stomach
  • Vomiting

Respiratory

  • Seasonal allergies
  • Bronchitis
  • Chest congestion
  • Loss of voice

Body Aches and Pains (without fever)

  • Arm or leg pains
  • Back pain
  • General body aches
  • Joint pains

Urinary

  • Urinary tract/bladder infections in females between the ages of 18-65

Other

  • Infected toenails/fingernails
  • Lice

 

When are video visits appropriate?

Schedule a video visit from home for many urgent care needs. You must have access to the appropriate technology (e.g.: a Windows or Mac desktop/laptop equipped with a webcam, microphone and speakers, or a SmartPhone.)

How do I connect?

For technical support, call 1-866-865-3464. Contact VelocityCare to schedule the urgent care visit.

How will I be billed?

Currently, Medicare, Medicaid, and private insurers are all responding to the national emergency, with rapidly changing requirements for billing. While we anticipate that these visits will be covered by the insurers in the same manner as in person visits, this is not yet a certainty. It is also possible that you may be responsible for copays or coinsurance.